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CalmDown Support

About CalmDown

CalmDown is an emotion management assistant designed for parents and pet owners. It helps you press pause in moments of anger with breathing exercises, gentle affirmations, and precious memories.

Frequently Asked Questions

Q: Is CalmDown free?
Yes, the core features are completely free. CalmDown Pro is a one-time purchase that unlocks unlimited usage of certain features like Release sessions and photo albums.

Q: Does Pro auto-renew?
No. CalmDown Pro is a one-time, non-consumable purchase. It never auto-renews or charges subscription fees.

Q: Where is my data stored?
All data is stored on your device by default. If you enable iCloud sync, your data is stored in your personal Apple ID's CloudKit private database for syncing across your devices.

Q: Is my data shared?
No. We do not collect, share, or sell any of your data. The app has no analytics, no ads, and no third-party tracking.

Q: How do I restore my Pro purchase?
Open the Pro page in the app and tap "Restore Purchase". Your purchase is tied to your Apple ID and can be restored free of charge.

Q: What if I delete the app?
All locally stored data will be permanently deleted. iCloud data can be managed separately in your device's System Settings.

Contact Us

If you have questions, suggestions, or need help, we'd love to hear from you:

📧 Email: aixidad@aliyun.com

We typically respond within 24 hours.